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Phone safety

Fair Go Phishing: How Fake Login Pages Work and How to Avoid Them

Phishing doesn't need to hack anything. It just needs you to type your Fair Go password into the wrong page. Here's how the trick works on a phone, and how to make sure it never works on you.

Updated · 6 min read · Facts checked against Fair Go's own pages · How we check

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Fair Go phishing is any attempt to trick you into handing over your casino login, card details or ID by pretending to be Fair Go. It usually arrives as a text, an email, a social media message or an ad, and it ends on a page built to look like Fair Go's sign-in box. Phones make it easier to fall for: addresses are shortened, links are one tap away, and you're often reading on the move. A few habits make you a very hard target.

How Fair Go phishing works

  1. The lure. A message gives you a reason to act fast: your account is suspended, a bonus expires tonight, a withdrawal is on hold until you verify.
  2. The hook. A link takes you to a page that copies Fair Go's colours, logo and login box. The address is close to the real one, but not the same.
  3. The catch. You enter your username and password. Better scams then ask for card details, a one-time code from your bank or photos of your ID.
  4. The cash-out. The scammer logs in to your real account, changes the email, and tries to withdraw your balance or reuse your card and identity elsewhere.

Phishing lures to watch for on your phone

  • Texts from unknown numbers or a sender name. A sender name like "FairGo" is easy to fake, and scam texts can even land in the same thread as genuine ones.
  • Emails with a familiar display name. On a phone you often see only the name, not the address behind it. Tap the name to see who really sent it.
  • Social media accounts posing as Fair Go support, especially ones that message you first after you've posted a complaint.
  • Search ads above the real result, pointing to a lookalike address.
  • QR codes in posts or images that hide the address until you've already opened it.
  • Browser notifications. If you once tapped Allow on a random site, it can push fake alerts that look like system messages. Remove those permissions in your browser's site settings.

Reading an address on a small screen

Mobile browsers often show only part of the address, so tap the address bar to see all of it. Then read the bit just before the first single slash, working from right to left. That's the website you're really on. The real Fair Go casino address is fairgocasino.com. Watch for these tricks:

  • Extra words in front: fairgocasino.com followed by another dot and a different name means you're on that other site, not Fair Go.
  • Extra words bolted on with hyphens, like login, bonus, au or vip.
  • Letter swaps that are hard to see on a phone: rn for m, a capital I for a lower-case l, or a doubled letter.
  • A different ending after the name instead of .com.

Fake support and the "verify now" trick

Some of the most convincing scams skip the fake login page and go straight to a fake person. Genuine support doesn't work like this:

  • Asking for your password or a one-time code. No real agent needs either. If anyone asks, end the chat.
  • Asking you to install a remote-access app so they can "fix" your account. That hands them control of your phone.
  • Sending a link to upload ID in reply to a message you didn't start. Our guide to verifying your ID with your phone explains the safe way.
  • Demanding a fee to release a withdrawal. See our mobile withdrawal guide for what Fair Go actually lists.

Start support conversations yourself, on the site you opened by typing the address. Our guide to Fair Go live chat on mobile shows where to find it.

Your phone's built-in defences against phishing

  • Your password manager. The Passwords app or iCloud Keychain on iPhone, and Google Password Manager on Android, only offer your saved login on the address where you saved it. If it stays silent on a page that looks like Fair Go, stop.
  • Safari's Fraudulent Website Warning. Make sure it's on in Safari's settings.
  • Chrome's Safe Browsing. Check it's on under Privacy and security in Chrome's settings.
  • A unique password for Fair Go, so a leak anywhere else can't open your casino account.
  • Software updates, which keep these protections current.

Fake apps run the same playbook through your app store instead of your browser; our guide to fake Fair Go apps covers them.

Typed your details into a fake page? Act in this order

  1. Change your Fair Go password straight away, on the site you open by typing the address. If you can't get in, our forgot password guide explains your options.
  2. Change the same password anywhere else you've used it, starting with your email.
  3. Tell Fair Go's live chat, and ask them to check your account's email and payout details haven't been changed.
  4. Call your bank if you entered card details or a one-time code, and ask them to block the card.
  5. If you uploaded ID, contact IDCARE, Australia's national identity and cyber support service, for advice on protecting your identity.
  6. Report it to Scamwatch at scamwatch.gov.au.

Fair Go phishing FAQ

How do I know if a Fair Go text or email is real?

Treat every link in a message as suspect, however real it looks. Close the message, open your browser, type the address yourself and check your account there.

I tapped a phishing link but didn't type anything. Am I OK?

The risk is much lower. Close the page, don't install anything it offers, clear that site's data, and be extra wary of follow-up messages.

Can a fake Fair Go site have a padlock?

Yes. A padlock only shows the connection is encrypted, not who runs the site. Read the address instead.

Will Fair Go support ever ask for my password?

A genuine support agent has no reason to ask for your password or a one-time code from your bank. Anyone who does should be treated as a scammer.

Where do I report a Fair Go phishing scam in Australia?

Report it to Scamwatch at scamwatch.gov.au, tell Fair Go's live chat, and contact your bank if any payment details were shared.

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